Your order will be shipped via USPS with tracking and is free of charge to all destinations. Hnoss Design is not responsible for any customs and import taxes that may apply or delays due to customs.
If you wish to return your Hnoss Design please contact me and return the item in original packaging and in its original condition within 3 days of receiving your shipment. The buyer is responsible for return shipping costs and any loss or damage occurring during shipment on items being returned or exchanged. Refund of item cost is issued once the return is received. Custom orders and sale items can not be exchanged or returned and are treated as final sale.
Hnoss Design is made by hand in NYC and items made to order require a processing time of 2-4 weeks. In stock items will usually ship within 1-3 business days. You will be notified via email when your order has shipped.